Kelsey Malita

Kelsey helps create a thoughtful, caring, and well-organized experience for clients, making sure the many moving pieces come together smoothly. She values being dependable and approachable, and she takes pride in helping people feel supported and clear about what’s happening along the way.

As an Executive Administrative Assistant, Kelsey supports advisors by coordinating meetings, preparing materials, and managing the day-to-day details that keep the office running efficiently. She works closely with both clients and team members, helping ensure information is handled carefully and that follow-up happens when it should.

Before joining Heritage, Kelsey worked as a Loan Operations Specialist at Nodaway Valley Bank, where she supported local and regional clients and gained a strong appreciation for accuracy, follow-through, and clear communication.

What Kelsey enjoys most is helping everything come together smoothly, knowing that clear organization and follow-through allow clients to feel at ease and well cared for.

Outside of work, Kelsey enjoys running, spending time with her family, and creating handmade greeting cards throughout the year.